Last updated: [DATE]
1. Who We Are
[LEGAL ENTITY NAME] (“we”, “our”, “us”) operates travelglobeusa.co.in (the “Site”). Our registered office address is [REGISTERED OFFICE ADDRESS]. You can contact us at [SUPPORT EMAIL ADDRESS] or [BUSINESS PHONE NUMBER].
2. Information We Collect
- Information you provide: name, email address, phone number, postal address, and (where required to complete a booking) passport or government ID details.
- Payment information: once online payment processing is enabled, card and payment details will be entered directly into our payment gateway’s secure, PCI-DSS compliant checkout and are not stored on our own servers.
- Automatically collected data: IP address, browser and device type, and pages visited, collected via cookies and similar technologies (including Jetpack Stats analytics).
- Comments: if you leave a comment on the Site, we collect the content of the comment plus your IP address and browser user-agent string to help with spam detection.
3. Cookies & Tracking (GDPR / ePrivacy)
We use cookies in the following categories:
- Strictly necessary — required for the Site to function (e.g. session security).
- Analytics — help us understand how visitors use the Site (e.g. Jetpack Stats).
- Preference — remember choices you’ve made on the Site.
Where required by law (including for visitors in the UK/EU), we will request your consent before setting non-essential cookies, and you may withdraw consent at any time via your cookie preferences or browser settings. [Insert/confirm cookie consent banner tool once selected.]
4. How We Use Your Information
We use your information to process and manage bookings, communicate with you about your trip, respond to inquiries, send marketing communications (only where you have opted in), improve the Site, and comply with our legal and tax obligations.
5. Sharing With Third Parties
To deliver the services you book, we share the minimum necessary booking information — such as your name, travel dates, and ID details where required — with the third-party suppliers who fulfill your trip, including hotels, airlines, ground transport operators, local guides, and destination management companies (DMCs). We also share information with service providers who support our operations under data-processing agreements, such as our payment gateway (once enabled), email/CRM provider, hosting provider, and analytics provider. We do not sell your personal information.
6. Data Retention
We retain personal information for as long as necessary to fulfill your booking and for legitimate business and legal purposes, including financial record-keeping (typically up to 7 years), after which it is deleted or anonymized.
7. Your Rights
Depending on your location, you may have the right to access, correct, delete, or receive a copy of your personal information, and to object to or opt out of marketing. EU/UK visitors also have the right to lodge a complaint with their local data protection supervisory authority. To exercise any of these rights, contact us at [SUPPORT EMAIL ADDRESS].
8. Data Security
We use SSL/TLS encryption to protect data in transit across the Site. Once online payments are enabled, all payment data will be handled directly by our PCI-DSS compliant payment gateway and will not be stored on our servers.
9. International Data Transfers
Because your trip may involve suppliers located outside your home country, your information may be transferred internationally as part of fulfilling your booking. We take reasonable steps to ensure it remains protected wherever it is processed.
10. Children’s Privacy
The Site is not directed at children, and we do not knowingly collect personal information from children under 16 without the consent of a parent or guardian arranging travel on their behalf.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated “Last updated” date at the top of this page.
12. Contact Us
[LEGAL ENTITY NAME]
[REGISTERED OFFICE ADDRESS]
Email: [SUPPORT EMAIL ADDRESS]
Phone: [BUSINESS PHONE NUMBER]